Today a customer requested some labels from our competition and the answer are just amazing both in customer service and attitude to the end user.
First let me say we always try to ship the same day, even in the afternoon and if we receive an urgent must have even @ 4.30pm we do our best to get it dropped off so it goes out. I understand that cable labels in the structured cabling market are urgent, #cablelabels and we always try to ship if we can.
When asked @ 8.30am to ship on Friday our competitor said:- “We are not making any changes to our shipping due to our corporate work schedule” Why Not we DO!.
When asked to try ship on Friday our competitor said:- “we are not going to have an employee drive your orders to drop off at local UPS facility” Why Not we DO!.
When asked if double the order to make it $800 for you to ship Friday our competitor said:- “We will not be modifying pricing to appease your shipping concerns” Why Not we DO!.
The final great customer service answer was just out the ballpark, these guys most have never worked in communications cabling or structured cabling business before, even when expressing how disappointed they
So Cable Labels USA will always understand the customer and try our best to do the right thing, we even ship on Saturdays, our business is going great and now we know why! let’s hope our competitors keep up the good work they are doing.
Our company provides you with the best and most cost-effective labeling products and wire marking. Our FREE web-based labeling software and templates give you the label
We understand cable labels and have many years experience of the best wire markers and communications labeling across the world in many projects from normal structured and Network Labeling cabling systems to the top rated cruise ships, trains, and NASA.
- Cable Labels around $1.99 per sheet.
- Free Web-based Printing software with no sign-up.
- Same day shipping and Saturday shipping.
- New LSL-83 and LSL-84 Cable labels
- BIG LSL-33 Just added
- TCL-49 Cable labels from $1.99 per sheet (49)